OBJECTIVE
Serve in a position employing my technical support, and technical and copy writing experience. Improve my depth of skills in publishing, layout, and design. Develop computer programming skills.

EXPERIENCE
Technical writer for Power Media, Inc., a software publishing company for desktop and hand held computers: Macintosh OS, Newton OS, Palm Connected Organizers, Windows CE.
May 1997­April 1999
Responsibilities:
•  Wrote manuals and formatted manual layouts for software products.
•  Tested software products for errors and malfunctions: analyzed user interfaces for user friendliness.
•  Wrote copy for packaging, advertisements, and other media.
•  Provided E-mail and telephone technical support; relay user difficulties and errors to programmers.
•  Trained employees in basic use of applications such as QuarkXPress, PageMaker, and Photoshop.
•  Upgraded computer hardware and software: repaired software and hardware failures.

Temporary office employee for Northwest Temporary Services, other temporary agencies.
January 1996­April 1997
Notable Assignments:
•  Edit account information; Bank of Tokyo/Mitsubishi.
•  Summarize legal documents into database; Stoel Rives, LLP.

House Advisor for Reed College
August 1993­May 1994
Responsibilities:
•  Supervised a 30 student residence.
•  Organized group activities.
•  Acted as a liaison between the Residence Life Office and students.

SOFTWARE
QuarkXpress, Adobe PageMaker, Adobe Photoshop, Adobe Illustrator, BB edit, Microsoft Word, Norton